Our Clients / Participant Feedback

Don't just take our word for it! Check out a sample of participant feedback below....

Our clients include:

  • The entire session provided a snapshot of tools to be an effective manager and I was able to relate to so many of the examples used in the presentation.
    The entire session was very useful. Keeping it to about 2 hours maintains interest. The concepts relate to a broad range of roles rather than aimed at one particular aspect.
    The session motivated me to choose several things to put in place when back in the office.
  • A great way to learn new tricks and to see that we weren’t alone in the trials of dealing with customers. It was great to see other retailers there as well.
    Excellent, fundamental, practical.
    I would highly recommend this to anyone in a customer service role. I could have sat through the entire program again.
  • I was fascinated to see the pyramid of five dysfunctions explained. It was a simple model that was easy to discuss and work with.
    The workshop was engaging and opens up the building blocks for a successful team.
    The presenter was excellent. His explanations were simple and clear, he has great skills in stimulating valuable discussion.
  • Sensible, practical and usable tools.
    Just a short note to say thank you for the opportunity to attend the recent training. The presenter did a wonderful job, it was informative and fun.
    Clear and concise. Excellent tools for future use.
  • Short N Sharp is great so you touch on everything important but doesn't get boring like some other training can be.
    Short N Sharp was exactly what it was, which is great.
    I found all aspects of the session very interesting and will be employing many of the strategies etc discussed, in my business and personal life.
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